Delete Your Lazez Courier Account
This page explains how to permanently delete your Lazez Courier account and associated data from the Lazez Courier app.
How to Delete Your Account
- Open the Lazez Courier app on your device
- Go to the Profile tab
- Scroll down to the Danger Zone section
- Tap Delete Account
- Read the confirmation message carefully
- Confirm by tapping Delete Account again
Warning: Account deletion is permanent and cannot be undone.
What Data Will Be Deleted
- Account Information: Phone number, email address, name, profile picture
- Profile Data: Courier profile information and avatar
- Delivery History: Delivery records and order history in your account
- Earnings Data: Earnings history and statistics in your account
- Online Status: Courier availability and status settings
- App Preferences: Language, theme, and notification settings
- Location Data: Stored location preferences and delivery zones
What Data Will Be Kept
- Financial Records: Payment transactions, earnings, and payouts — retained for 7 years
- Delivery Records: Completed delivery history for compliance — retained for 7 years
- Performance Data: Aggregated, anonymized delivery statistics
Impact on Your Courier Status
- You will no longer be able to accept or complete deliveries
- Complete active deliveries before deleting your account
- Withdraw available earnings before account deletion
- You will need to register again to become a courier in the future
Data Retention Period
Immediate Deletion: Most courier data is deleted when you confirm account deletion in the app.
Legal Retention: Financial and delivery records may be retained for up to 7 years as required by applicable law.
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